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The PIPs: MAS Accreditation

NTI are proud to offer three groundbreaking fully MAS accredited Personal Insolvency Practical (PIP) qualifications to IVA specialist companies and Debt Management Plan companies, as well as other businesses that offer advice and long-term debt solutions to individuals.

Three separately accredited qualifications for the IVA and Debt Management Plan industries, chosen by Creditfix for their own teams as well as the benchmark for their introducers, adopted by DEMSA as the ‘go to’ qualification for the Debt Management Plan sector and selected by many other businesses as a central part of the training and development of their teams.


Please Click On The Video Below To Find Out More

How to Train and Support Your Teams for Compliance Visits and Beyond

NTI have been working with a number of clients across the personal insolvency and debt solutions sectors to provide training and support solutions in the light of increased rigour and operational demands arising from IPA and other Recognised Professional Bodies’ insolvency compliance visits.

It is clear that training needs to be improved, and support and assistance needs to be given, to members of the team at all levels.

Training Teams and Preparing For Compliance Visits - A Case Study

An IVA provider recently approached us as they were due to receive a compliance visit. They were aware that they had provided some training to their staff, but that this was done internally, and they were not sure that it would have met the standards of their Regulatory Body. Their specific requirements included training new members of the team, as well as ‘refresher’ training for existing employees, and CPD for senior staff. They also requested assistance with their internal documents and preparing for the compliance visit.

NTI designed them a package comprising:

·         Webcast-based training (PIP 1) for their new employees, as well as bespoke induction training
·         A combination of PIP 2 and bespoke in-house training for their existing employees
·         Ad hoc face-to-face training on major developments in the industry (such as when the anticipated new IVA Protocol arrives) for all employees, as required
·         Our CPD TAP (and new, free NTIQ TAP) online update services, so they are kept abreast of developments in the industry, and the wider insolvency world via our NTI app
·         Compliance services and connected training (see below)

Induction Training 

Do you have new starters who need training? Perhaps they are new to insolvency altogether, or have worked at other firms?

We can offer bespoke training to fully induct your new recruits as to the culture and operations at your firm. This can be face-to-face or by way of webcast, to match your business requirements.


PIP 1, an MAS-approved qualification, and is designed for ‘entry level’ members of the team (0 - 18 months in the role), mixing essential information about different types of debt management solutions (both ‘formal’ and ‘informal’), mortgages, tax returns, benefits, property ownership, banking, basic accounts, vulnerable people, etc ...

... with essential interpersonal skills, such as key communication skills, telephone manner, types of questions, dealing with difficult people, listening and conversation management. Providing positive, useful and practical skills.

More details on PIP 1 can be found here


PIP 2 is also MAS-approved, and is a practical and highly bespoke alternative to CPPI (or CPI) for members of the team who have been in the business for between six months and two years. It offers reasonably experienced members of the team a gilt-edged opportunity to advance knowledge about very specific aspects of personal insolvency and debt solutions, ranging from Debt Management Plans, Debt Relief Orders, consolidation loans, vulnerable customers and IVAs… to Bankruptcies and more practical solutions.

More details on PIP 2 can be found here 

Compliance - Preparing for a Visit and Training

Are you new to the IPA’s Volume Provider regime? Or are you likely to be joining it soon?

We can provide document packs and a compliance service to meet your firm’s needs, which includes a pre-inspection visit. NTI’s approach is positive and dynamic, encouraging excellence in approach and delivery, backed by our award-winning training services. This is not prescriptive, ‘point scoring’ compliance, it is positive and training based.

More information can be found here

PIP 3 

PIP 3 is designed to be a course for more experienced (and qualified) members of the team, dealing with technical issues such as more complex Debt Management Plans and inter-locking IVAs, and more complicated assets and issues. It is especially useful for those in a supervisory role, or who are being prepared for such a role.

More details on PIP 3 can be found here

NTIQ TAP is our new app-based update service which provides you with regular technical and industry updates, specifically focused on the IVA and debt advisory sectors.
Our aim is to assist you to conveniently keep up your CPD hours, as well as staying abreast of developments in the industry, and why they are important for you and your firm.

Recent webcasts include:

·         Persistent Debt
·         Vulnerability
·         Volume Provider Benchmark Report

Click here to watch 


Ideal For Your Business
The NTIQ PIP qualifications are ideal for those IVA and Debt Management Plan businesses who are focusing on designing and delivering their staff training as a major condition of potential FCA authorisation and accreditation.
The NTIQ PIPs are also perfect for all team members who are new to the sector, or looking to build a career in the debt management solutions industry.


The Requirements For Training  
The Insolvency Service recently stipulated that regulatory bodies must not only increase their visits to High Volume IVA providers, but make them much more rigorous, which will include 'continuous monitoring' of such businesses. 
Wyman Report January 2018 - Recommendation 16 

All authorised debt advisers should have a debt advice qualification before they can offer debt advice unassisted, and should be required each year to undergo proportionate continuing professional development that includes updating for changes in law and reviewing the latest evidence of effective practice. The requirement for, and syllabus of, the debt advice qualification, and the requirement for continuing professional development, should be set out by the FCA. There should be a phased transition for existing advisers, where they have a window of three years to obtain an approved qualification to enable them to continue to work in the sector.


Technical, Practical … And Interpersonal
Uniquely, the courses, materials, exercises and the exams themselves include complete coverage of all technical and practical aspects of key roles across the sector as well as the behavioural and interpersonal skills necessary to actually perform the job.
The NTIQ range of bespoke PIP courses have been designed and delivered with the key objective of informing, inspiring and empowering members of your teams, offering an unrivalled opportunity to both technically and practically develop them. The design, course delivery, support and ultimate testing are entirely relevant, bespoke and practically aimed at the needs of your business and its key players, your colleagues of all levels.

The ultimate objective is that each NTIQ PIP candidate achieves a qualification that is directly useful to the way they perform their job, adding technical knowledge, useful personal skills and confidence to their everyday activities.

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